Hi, I’m Kati!
I’m a User Experience Researcher who combines curiosity and creativity to create human-centered experiences for users. I specialize in complex applications, data intelligence tools, online communities/fandoms and digital supply chain products, but I love untangling research challenges regardless of industry!
Currently, I’m a Senior User Researcher for Warner Music Group, where I help build music intelligence and analytics solutions for global users. Prior to working in User Research, I employed qualitative and quantitative research skills to my roles across Social Insights, Product Marketing, and Analytics.
Outside of work, I’m an accessories designer and illustrator. My work has been featured in New York Magazine, PAPER, Redbook, and Lucky Magazine - in addition to licensed by retailers like Urban Outfitters.
I connect organizations to their most authentic, impactful, and influential user insights.
Qualitative Research
I’m experienced in standard user research techniques such as User Interviews (IDIs), Contextual Inquiry, Usability Testing, and Diary Studies. Plus some other fun skills like QA Test Planning and Qualitative Social Insights measurement!
Research Operations
I educate and empower designers, product people, and other researchers to do their best research work by building research tools and templates, establishing simple research intake processes, and making research insights more accessible.
Quant Research
I apply quantitative practice to qualitative work like Usability Testing and have extensive experience with surveys. I have previous experience with SQL, R, and Python and am always looking to refresh (and re-learn) those skills.
Research Leadership
I’ve directly and positively influenced research strategy, product priorities, and the development of successful researchers - within my teams and in the broader research community.
My guiding principles
Impactful Insights
Prioritize research that uncovers actionable findings to improve user experience and influence product strategy.
Go with the Flow
Integrate research throughout the design & development process & share findings openly to build user-centered products and teams.
Bring the Balance
Focus on methodologies which balance speed to insight & research rigor. When change happens, be resilient and creative to find the best (new) path forward.
Research for All
Involve others in solving business and human problems to truly educate, empower, and unleash their research capabilities and grow impact.
Stay Curious
Maintain a profound curiosity about products, business challenges, the market, and users.
Do Good
Foster a safe and respectful environment, valuing diverse perspectives and open communication.
What it’s like working with me
“Kati facilitated discussions between key stakeholders & project team members that materially shaped the direction of the product. She up-leveled important feedback from internal customers & stakeholders to engineering and product leadership, and gave us a common language for discussing our key personas.”
- Project Manager, Warner Music Group
“One of Kati's standout qualities is her confidence in communication, both at the organizational and company levels. Kati consistently demonstrates the confidence to articulate her perspectives, share her passions, and engage in meaningful dialogue, all to contribute to the collective growth and success of research initiatives and our organization as a whole.”
- User Researcher, Warner Music Group
“Kati has consistently demonstrated a genuine commitment to fostering the professional growth and development of her colleagues. She willingly shares her knowledge, insights, and expertise, providing guidance and support to team members at all levels. Most importantly, Kati's mentorship extends beyond mere instruction; she actively engages with her mentees, offering constructive feedback, encouragement, and opportunities for skill-building. She empowers them to hold autonomy over their own work but is never afraid to step in when support may be needed.”
- User Researcher, Warner Music Group
“I rarely compliment, but this is really great work. You have our respect. We are going to use your research as basis for our further conversations and discussions with PO/UI/UX.” - Engineering Director, Warner Music Group (an excellent review from Engineering, in my opinion)
“You took a great deal of dense material and teased out so many key components – it is super impressive to experience! My team is encouraged about the next phases and engaged in a way I haven’t seen for some time. I can’t gush enough – so thank you.” - EVP, Warner Music Group
“Kati is a great mentor, always open to hear other people's processes and provides research mentorship tailored to a designer's needs and workflows. She has taught me so much, particularly being able to take vast amounts of data and get to insights fast. Since we don't have the luxury to spend a lot of time on analysis, speed to insight is paramount and she is not only great at doing it but also training designers to do it as well.” - Senior Product Designer, Warner Music Group
“As a leader of a large organization, you cannot help but always assess the team and continue to look for individuals that are not only your go-to people and the doers, but also someone who you see great potential to go to the next level and take on larger responsibilities. I always had an eye on Kati! Kati is creative, passionate, knowledgable as well as analytical, and strategic. Kati is not afraid to go in depth on any given topic, but also to provide broad perspective on the issue/project/item at hand. Kati also exemplifies great attributes of collaborative and compassionate environment where she searches out ideas and thoughts to put a great story together where everyone else feels invested. Any organization would be lucky to have Kati leading their efforts.”
- SVP, Barclays US